> For the complete documentation index, see [llms.txt](https://help.starkbank.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.starkbank.com/recebimentos/tipos-de-recebimentos-e-transferencias/boletos-e-ted/como-criar-um-novo-cliente-para-receber-boletos/como-notificar-um-cliente-sobre-um-boleto-pendente-de-pagamento.md).

# Como notificar um cliente sobre um boleto pendente de pagamento?

Saiba como comunicar seus clientes a respeito de boletos com pendência de pagamento.

O Stark Bank permite o envio de notificações por e-mail para alertar seus clientes sobre boletos com pagamentos pendentes ou atrasados. Esta funcionalidade visa facilitar a comunicação e agilizar o recebimento de seus créditos.

Para realizar o envio do alerta pelo Internet Banking, siga o procedimento abaixo:

1. Acesse sua conta Stark Bank em <https://web.starkbank.com/signin>
2. No menu superior, clique em **Recebimentos**
3. Selecione a opção Boletos
4. Localize o cliente desejado e clique na caixa de seleção ao lado esquerdo do CPF/CNPJ correspondente
5. No painel lateral direito, clique no botão **Compartilhar**

Após seguir estes passos, o sistema encaminhará as informações do boleto para o e-mail cadastrado do destinatário, permitindo que ele visualize os detalhes para a conclusão do pagamento.


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